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What Are Agents?

AI Agent Concept​

Higent.ai agents are AI-powered assistants designed to automate specific workflows. Agents can:

  • Perform predefined actions based on system prompts.
  • Retrieve data from external APIs.
  • Use tools to process information.

Tool Usage Concept​

Tools are specialized functions that agents use to interact with external systems. Some examples:

  • Jira Tool: Fetch, update, and manage Jira tickets.
  • SharePoint Tool: Search and retrieve documents from SharePoint.
  • Google Sheets Tool: Read and write data to Google Sheets.